Invention Grant
- Patent Title: Social warning system
-
Application No.: US16896962Application Date: 2020-06-09
-
Publication No.: US11461413B1Publication Date: 2022-10-04
- Inventor: William Gerth , Leonard S. Funari , Allison Squires Treharne
- Applicant: United Services Automobile Association (USAA)
- Applicant Address: US TX San Antonio
- Assignee: United Services Automobile Association (USAA)
- Current Assignee: United Services Automobile Association (USAA)
- Current Assignee Address: US TX San Antonio
- Agency: Fish & Richardson P.C.
- Main IPC: G06F7/00
- IPC: G06F7/00 ; G06F16/951 ; G06Q50/00

Abstract:
Methods, systems, and apparatus, including computer programs encoded on computer storage media, to detect system problems using social media. One of the method includes monitoring posts on a plurality of social network sites. The method includes identifying posts that include at least one of a plurality of keywords, at least some of the keywords indicative of system problems. The method includes tagging the identified posts. The method includes determining, based on the tagged posts, that a system problem is occurring. The method also includes raising an alert regarding the system problem.
Public/Granted literature
- US3140116A Side-loading vehicle Public/Granted day:1964-07-07
Information query