A logistics apparatus for a user to assist delivery of items to recipients situated at different recipient locations. The logistics apparatus has access to an overall schedule of deliveries for agents acting as parent and delivery agents, with each item represented as a record, wherein each parent agent has a parent cluster of records allocated to it for a first transport stage along a route to a hub position, and the records in each parent cluster are further clustered according to recipient location into one or more child clusters for a second transport stage, each child cluster being allocated to a delivery agent which operates along a route from the hub position of the parent agent and delivers at recipient locations. The overall schedule includes an individual schedule for each agent with events and locations and timings for the events.