At least one aspect is directed to the monitoring and management of in-home broadband subscriber computer networks allowing for automatic network issue detection and resolution. The systems and methods described herein can monitor the network utilization, subscriber information, and subscriber devices using protocols such as TR-069 and SNMP. The systems described herein are service provider and vendor agnostic, being compliant with the TR-098 and TR-131 protocols to allow for remote management, diagnosis, and configuration of subscriber devices. The systems and methods described herein can reduce the number of home visits by service provider technicians by providing a remote network management solution capable of automatically diagnosing and resolving network issues with an issue detection model. The system can be non-intrusive and executed from a cloud computing environment to allow access to millions of devices.