The present invention relates to a method for providing information to a customer terminal of a user registered as a member, the method comprising: an authentication step of receiving information of the customer terminal through an authentication unit to check whether a customer has joined as a member; a first transmission step of transmitting an information list through a storage unit connected to the customer terminal; a guidance step of guiding through the information list by voice through an operation terminal connected to the customer terminal; a second transmission step of transmitting, to the customer terminal, information selected through the customer terminal from the information list through a guide unit connected to the customer terminal; and a third transmission step of transmitting a DM corresponding to the selected information through a DM processing unit connected to the customer terminal. According to the present invention, a concierge service is provided to the customer through a network, and a screen interface for guiding through the concierge service capable of remote control can be provided to the customer terminal, so that there is an effect that the customer can easily and conveniently enjoy the concierge service led by a concierge service operator.