Invention Grant
- Patent Title: Cognitive procurement
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Application No.: US16366773Application Date: 2019-03-27
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Publication No.: US11507914B2Publication Date: 2022-11-22
- Inventor: Chung-Sheng Li , Emmanuel Munguia Tapia , Jingyun Fan , Cynthia Michelle Barrera , Scott Gillette , Colin Connors , Kayhan Moharreri
- Applicant: ACCENTURE GLOBAL SOLUTIONS LIMITED
- Applicant Address: IE Dublin
- Assignee: ACCENTURE GLOBAL SOLUTIONS LIMITED
- Current Assignee: ACCENTURE GLOBAL SOLUTIONS LIMITED
- Current Assignee Address: IE Dublin
- Agency: Mannava & Kang, P.C.
- Main IPC: G06Q10/08
- IPC: G06Q10/08 ; G06Q10/06

Abstract:
Examples of cognitive procurement are described. In an example embodiment, procurement-specific data sources associated with at least one of a process, an organization, and an industry relevant for procurement operations are monitored. From the monitored procurement-specific data, an operation behavioral pattern is identified. Subsequently, a behavior model of an order is constructed using the operation behavioral pattern and a pre-existing behavior model library. A procurement interaction indicating a query for processing the order is received from a user. The order is tracked by the cognitive order concierge. Using the behavior model, a potential event relating to the order is predicted, the potential event being indicative of an issue affecting the order. Accordingly, the issue affecting the order is proactively remediated to automatically troubleshoot the order. In an example, the user is notified as per the remediation requirement.
Public/Granted literature
- US20200311668A1 COGNITIVE PROCUREMENT Public/Granted day:2020-10-01
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