Invention Grant
- Patent Title: Conversational search in content management systems
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Application No.: US16426077Application Date: 2019-05-30
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Publication No.: US11526801B2Publication Date: 2022-12-13
- Inventor: Willie L. Scott, II , Sharon D. Snider
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agent Edward J. Wixted, III
- Main IPC: G06F17/00
- IPC: G06F17/00 ; G06F7/00 ; G06N20/00 ; G06F16/33 ; G06F16/36

Abstract:
In an approach for a conversational search in a content management system, a processor trains a deep learning model to learn semantic analysis of a plurality of user queries to identify intents and entities in the user queries. A processor analyzes the content management system to extract content keywords to generate a domain ontology. A processor augments the domain ontology based on the identified intents and entities in the user queries by the deep learning model. A processor tags the content keywords with metadata based on the domain ontology. A processor maps the intents and entities extracted from a current user query of a user to the content keywords extracted from the content management system to form a metadata keyword. A processor searches the content management system for a content based on the metadata keyword. A processor returns a search result for the current user query.
Public/Granted literature
- US20200380402A1 CONVERSATIONAL SEARCH IN CONTENT MANAGEMENT SYSTEMS Public/Granted day:2020-12-03
Information query