Structured response summarization of electronic messages
Abstract:
A system and method for grouping and organizing structured responses in a communication application at a computing device. A structured question in a plurality of messages can be detected based on a structured question model trained via machine learning. A structured question can be a question predicted by the structured question model to have a number of possible answers fewer than a threshold. A user interface element, corresponding to the structured question, can include a structured summarization that includes one or more answers to the structured question present in the plurality of messages from the plurality of users, and/or a structured response template in which at least a subset of possible answers are presented and are selectable. A command to include the generated graphical user interface element in a record of the communication session in a graphical user interface corresponding to the communication application.
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