Improving wireless service subscriber experiences by dynamically managing wireless communication resources using a big data analytic mechanism is presented herein. A method can include receiving, by a system comprising a processor via a software-based interface of a control plane of a communication network, service data corresponding to a request for a wireless communication service; receiving, by the system via the software-based interface of the control plane, contextual data corresponding to a subscription of the wireless communication service; receiving, by the system via the software-based interface of the control plane, network data corresponding to data packet transmissions of a network device within a data plane of the communication network; and configuring, by the system via the software-based interface of the control plane based on a defined set of policies, the service data, the contextual data, and the network data, a resource of the data plane corresponding to the wireless communication service.