Computer-based vehicle service scheduling and dispatch devices (SSDD) are operational in connection with access and user devices. The SSDDs communicate with vehicle owners to assess potential vehicle issues and determine, schedule, and individualize details of a vehicle's visit to a dealership. The devices are virtual and/or real and/or physical devices; networked or stand-alone computer terminals, smart- or cell-phones, scanners, printers, etc., capable of transceiving data and data signals and receiving, storing, retrieving, and analyzing data obtained directly from data transmitted to and from the vehicle.
Some SSDDs are provided for two separate customer types; a subscription customer or an inquiry customer. The subscription customer has subscribed permission to utilize already connected vehicles so that automatic transmission of vehicle data such as type, age, and mileage is accessed for an intelligent engine that provides specially selected inquiry menus of service and vehicular analysis little or no vehicle owner's input is required.