Displaying and prioritizing electronic communications based on message content
Abstract:
Electronic messages, such as emails, often ask questions, ask that a task be done, or assign a task. The responsive messages often forget to answer the questions and the responders often forget to calendar tasks. Advances in natural language processing provide computers the ability to notice the questions and task requests/assignments. Automated analysis of the messages can detect and highlight questions, can provide for draft responses addressing every question, and can provide for getting tasks calendared.
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