An AI apparatus and an operating method are provided, the AI apparatus includes a communication interface to receive 3D sensor data and bumper sensor data from a first cleaner, a processor to generate surrounding situation map data based on the 3D sensor data and the bumper sensor data, and a learning processor to generate learning data by labeling area classification data for representing whether the surrounding situation map data corresponds to the stuck area, and to train a stuck area classification model based on the learning data. The processor transmits the trained stuck area classification model to a second cleaner through the communication interface.