Invention Grant
- Patent Title: Multi-pipeline language processing platform
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Application No.: US16996106Application Date: 2020-08-18
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Publication No.: US11551674B2Publication Date: 2023-01-10
- Inventor: Prejish Thomas , Ravisha Andar , Saahithi Chillara , Emad Noorizadeh , Priyank R. Shah , Ramakrishna R. Yannam
- Applicant: Bank of America Corporation
- Applicant Address: US NC Charlotte
- Assignee: Bank of America Corporation
- Current Assignee: Bank of America Corporation
- Current Assignee Address: US NC Charlotte
- Agency: Weiss & Arons LLP
- Main IPC: G10L15/18
- IPC: G10L15/18 ; G10L15/30 ; G10L13/00 ; G10L15/19 ; G10L15/00 ; H04M3/493 ; G10L15/22

Abstract:
Aspects of the disclosure relate to systems and methods for increasing the speed, accuracy, and efficiency of language processing systems. A provided method may include storing a plurality of distinct rule sets in a database. Each of the rule sets may be associated with a different pipeline from a set of pipelines. The method may include receiving the utterance. The method may include tokenizing and/or annotating the utterance, determining a pipeline for the utterance, and comparing the utterance to the rule set that is associated with the pipeline. When a match is achieved between the utterance and the rule set, the method may include resolving the intent of the utterance based on the match. The method may include transmitting a request corresponding to the intent to a central server, receiving a response, and transmitting the response to the system user.
Public/Granted literature
- US20220059085A1 MULTI-PIPELINE LANGUAGE PROCESSING PLATFORM Public/Granted day:2022-02-24
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