Invention Grant
- Patent Title: Policy authoring for task state tracking during dialogue
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Application No.: US16723300Application Date: 2019-12-20
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Publication No.: US11574635B2Publication Date: 2023-02-07
- Inventor: Paul Crook , Vasiliy Radostev , Omar Zia Khan , Vipul Agarwal , Ruhi Sarikaya , Marius Alexandru Marin , Alexandre Rochette , Jean-Philippe Robichaud
- Applicant: Microsoft Technology Licensing, LLC
- Applicant Address: US WA Redmond
- Assignee: Microsoft Technology Licensing, LLC
- Current Assignee: Microsoft Technology Licensing, LLC
- Current Assignee Address: US WA Redmond
- Main IPC: G10L15/22
- IPC: G10L15/22 ; G06F40/35 ; G10L15/18 ; G06F9/54 ; G06F9/48

Abstract:
Conversational understanding systems allow users to conversationally interface with a computing device. In examples, a query may be received that includes a request for execution of a task. A data exchange task definition may be accessed. The data exchange task definition assists a conversational understanding system in managing task state tracking for information needed for task execution. Using the data exchange task definition, a per-turn policy for interacting with the user computing device is generated based on the state of a dialogue with a computing device and an evaluation of a process flow chart provided by a task owner resource. The task owner resource may be independent from the conversational understanding system. A response to the query may be generated and output based on the per-turn policy. In examples, the per-turn policy is used to generate one or more responses during a dialogue with a user via a computing device.
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