Invention Grant
- Patent Title: Conference service number system
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Application No.: US17243186Application Date: 2021-04-28
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Publication No.: US11575792B2Publication Date: 2023-02-07
- Inventor: Walter F. C. Anderson , Vi Dinh Chau
- Applicant: Zoom Video Communications, Inc.
- Applicant Address: US CA San Jose
- Assignee: Zoom Video Communications, Inc.
- Current Assignee: Zoom Video Communications, Inc.
- Current Assignee Address: US CA San Jose
- Agency: Young Basile Hanlon & MacFarlane, P.C.
- Main IPC: H04M3/56
- IPC: H04M3/56 ; H04M3/493

Abstract:
A conference service number system enables the reconfiguration of an existing telephone number as a service number usable for selectively routing calls to each of a client endpoint and a dedicated conference software instance. A conferencing system implements separate conferencing software instances for individual operators for whom unique telephone numbers, are assigned. A telephony system facilitates calls to and from telephone numbers and implements a menu system (e.g. an interactive voice response (IVR) menu) for presenting a caller with options to either route a call to a specific telephone number to the subject operator (e.g., to a client device of that operator) or to a conferencing software instance implemented specifically for that operator. The call is accordingly routed to either a device of the operator or to the conferencing software instance based on the selection by the caller.
Public/Granted literature
- US20220353370A1 Conference Service Number System Public/Granted day:2022-11-03
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