An elevator system includes an elevator car within an elevator hoistway; a camera; a network; and an image analysis system in communication with the camera over the network; the camera providing a reference image to the image analysis system; the camera providing a current image to the image analysis system; the image analysis system comparing the current image to the reference image to detect a difference between the current image to the reference image; the image analysis system initiating a maintenance notification to a user device in response to the comparing.