An image forming apparatus includes: a feed tray that contains printing paper therein; a user authentication unit that authenticates a user who is permitted to print; a paper loading detection unit that detects printing paper loaded into the feed tray; a memory device that stores a user authenticated as a paper-supplementing user; a paper feeding mechanism that feeds the printing paper from the feed tray; a paper jam detection unit that detects a paper jam; and a controller that controls a print job. The controller, when a paper jam has occurred, determines whether or not the paper jam is due to the paper-supplementing user having loaded the printing paper in an improper manner. Upon determining that the paper jam is due to the paper-supplementing user having loaded the printing paper in an improper manner, the controller, subsequently when the paper-supplementing user uses, requests that a loading condition be checked.