Invention Grant
- Patent Title: System and method for understanding questions of users of a data management system
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Application No.: US16660330Application Date: 2019-10-22
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Publication No.: US11610113B2Publication Date: 2023-03-21
- Inventor: Andrew Mattarella-Micke
- Applicant: Intuit Inc.
- Applicant Address: US CA Mountain View
- Assignee: Intuit Inc.
- Current Assignee: Intuit Inc.
- Current Assignee Address: US CA Mountain View
- Agency: Paradice & Li LLP
- Main IPC: G06N3/08
- IPC: G06N3/08 ; G06N3/04 ; G06F16/248 ; G06N3/02

Abstract:
A data management system trains an analysis model with a machine learning process to understand the semantic meaning of queries received from users of the data management system. The machine learning process includes retrieving assistance documents that each include a query and an answer to the query. A training model analyzes each answer and generates first topic distribution data indicating, for each answer, how relevant each of a plurality of topics is to the answer. The queries are passed to the analysis model and the analysis model is trained to generate second topic distribution data that converges with the first topic distribution data based on analysis of the queries.
Public/Granted literature
- US20210117777A1 SYSTEM AND METHOD FOR UNDERSTANDING QUESTIONS OF USERS OF A DATA MANAGEMENT SYSTEM Public/Granted day:2021-04-22
Information query