Invention Grant
- Patent Title: Intelligent sorting of time series data for improved contextual messaging
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Application No.: US17399561Application Date: 2021-08-11
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Publication No.: US11611524B2Publication Date: 2023-03-21
- Inventor: Jonathan Shek Wing Lee
- Applicant: Capital One Services, LLC
- Applicant Address: US VA McLean
- Assignee: Capital One Services, LLC
- Current Assignee: Capital One Services, LLC
- Current Assignee Address: US VA McLean
- Agency: Banner & Witcoff, Ltd.
- Main IPC: H04L12/58
- IPC: H04L12/58 ; G06F3/00 ; G06F15/16 ; H04L51/216 ; G06N20/20 ; H04L51/04 ; G06K9/62

Abstract:
Systems for intelligent sorting of time series data for improved contextual messaging are included herein. An intelligent sorting server may receive time series data comprising a plurality of chat messages. The intelligent sorting server may determine a first order of the plurality of chat messages based on a chronologic order. The intelligent sorting server may use one or more machine learning classifiers to identify candidates for reordering the chat messages. The intelligent sorting server may generate a second order of the chat messages based on the identified candidates for reordering. Accordingly, the intelligent sorting server may present, to a client device, a transcript of the chat messages associated with the second order and an indication that at least one chat message has been repositioned.
Public/Granted literature
- US20230051244A1 INTELLIGENT SORTING OF TIME SERIES DATA FOR IMPROVED CONTEXTUAL MESSAGING Public/Granted day:2023-02-16
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