An information processing apparatus includes a controller. The controller accumulates a scheduled vacant time period of a medical service, the scheduled period being received from an information management apparatus, in association with a medical facility corresponding to the information management apparatus. When a medical service request is received from a terminal apparatus, the controller searches for a particular medical facility as an available medical facility, being capable of providing a medical service corresponding to a medical service item in the scheduled vacant time period and that can be reached from the location of the terminal apparatus included in the medical service request in the scheduled vacant time period. The controller sends a notification of the available medical facility to the terminal apparatus sending the medical service request. The controller sends a consultation request to receive the medical service to the information management apparatus corresponding to the available medical facility.