Invention Grant
- Patent Title: Application usage and process monitoring in an enterprise environment having agent session recording for process definition
-
Application No.: US17728303Application Date: 2022-04-25
-
Publication No.: US11620602B2Publication Date: 2023-04-04
- Inventor: Eshai Livne , Itai Nahshon , Paul Harold Leamon
- Applicant: IEX Corporation
- Applicant Address: US TX Richardson
- Assignee: IEX Corporation
- Current Assignee: IEX Corporation
- Current Assignee Address: US TX Richardson
- Agency: Pearl Cohen Zedek Latzer Baratz LLP
- Main IPC: G06Q10/0639
- IPC: G06Q10/0639 ; G06Q10/0631

Abstract:
A real-time activity monitor (RTAM) operates within or in association with a machine (such as a desktop) within a back office environment to automatically track and record desktop processing activities, application usage, as well as manual processing. The real-time activity monitor provides visibility into real-time task processing at the client desktop to enable an enterprise to address back office operational inefficiencies that are exposed by the data. According to a further feature, a recording approach is used to enable a user of the system to automatically define processes and tasks to be monitored. The approach obviates manual configuration by recording application usage actions and then using these interactions as a template for a new process object to be monitored. In an alternative embodiment, the process recorder captures screenshots and enables screen element bookmarking.
Public/Granted literature
Information query