- Patent Title: Automated remedial actions for service level objective thresholds
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Application No.: US17586927Application Date: 2022-01-28
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Publication No.: US11621882B1Publication Date: 2023-04-04
- Inventor: Christopher Thomas Wilkinson , Robert L. Johnson
- Applicant: UIPCO, LLC
- Applicant Address: US TX San Antonio
- Assignee: UIPCO, LLC
- Current Assignee: UIPCO, LLC
- Current Assignee Address: US TX San Antonio
- Agency: Potomac Law Group, PLLC
- Main IPC: H04L41/0604
- IPC: H04L41/0604 ; H04L41/0631 ; H04L41/5019 ; H04L47/74 ; H04L47/70 ; H04L41/0654

Abstract:
Aspects of the present disclosure are directed to an automated remediation system that can receive service level objective (SLO) alerts or notifications and, based on the type, take automated remedial actions. The automated remediation system can perform automated responses to various SLO alerts such as latency alerts, error budget alerts, burn rate alerts, etc. The automated remediation system can utilize a mapping to select which automated response to perform; can measure the effectiveness of the automated response using a metric defined for the alert type; and, until the issue is resolved or no further actions are mapped to the alert type, can repeat the initial automated response or can take secondary automated responses. The automated remediation system can also report the alert and the remedial actions taken.
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