Invention Grant
- Patent Title: Dispute resolution system interface
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Application No.: US16710306Application Date: 2019-12-11
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Publication No.: US11625727B2Publication Date: 2023-04-11
- Inventor: Savitha Ajitraj , Sarathy Rajagopalan , Manickkam Pandian , Padmini Janaki , Ramaguru Ramasubbu , Rashmi Singh Prakash , Manvendra Sharma , Siddharth Zarapkar , Simran Kaur , Donald Ross , Zoulfia Moret
- Applicant: PayPal, Inc.
- Applicant Address: US CA San Jose
- Assignee: PayPal, Inc.
- Current Assignee: PayPal, Inc.
- Current Assignee Address: US CA San Jose
- Main IPC: G06Q20/02
- IPC: G06Q20/02 ; G06Q30/016 ; G06F9/54 ; G06Q20/22 ; G06F16/23

Abstract:
A method may include operations including, receiving, at an application program interface (API) of a third party computing system, an API call related to a dispute associated with a user of an electronic device, the call being received from an electronic device to invoke a dispute resolution to the dispute. The method may include communicating, by the API in response to the API call, dispute information to dispute resolution intelligence of the third-party computing system. The method may include determining, by the dispute resolution intelligence based on the dispute information, the decision with respect to the dispute, and providing the decision to a callback interface in response to the dispute information having been received from the API. The method may additionally include communicating, by the callback interface to the electronic device identified in response to the dispute information having been received from the API, the decision to the dispute resolution.
Public/Granted literature
- US20210182866A1 DISPUTE RESOLUTION SYSTEM INTERFACE Public/Granted day:2021-06-17
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