Invention Grant
- Patent Title: Methods and systems for synchronizing communication records in computer networks based on detecting patterns in categories of metadata
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Application No.: US17098039Application Date: 2020-11-13
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Publication No.: US11630843B2Publication Date: 2023-04-18
- Inventor: Aditya Pai , Brice Elder , Niyati Shah , Marek Sedlacek
- Applicant: Capital One Services, LLC
- Applicant Address: US VA McLean
- Assignee: Capital One Services, LLC
- Current Assignee: Capital One Services, LLC
- Current Assignee Address: US VA McLean
- Agency: Perkins Coie LLP
- Main IPC: G06F16/182
- IPC: G06F16/182 ; G06F16/27 ; G06F16/215 ; G06F16/2455

Abstract:
Methods and systems are described herein for synchronizing communication records in computer networks. For example, the methods and systems may determine whether or not a first communication relates to a second and generate a recommendation that the communications relate to a single communication. In particular, the methods and systems described herein describe synchronizing communication records in computer networks based on detecting patterns in categories of metadata. For example, the methods and systems retrieve specific types of metadata and compare this metadata between communications in order to synchronize and/or deduplicate them.
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