Invention Grant
- Patent Title: Federated intelligent assistance
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Application No.: US15866257Application Date: 2018-01-09
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Publication No.: US11631017B2Publication Date: 2023-04-18
- Inventor: Ryen White , Girish Sthanu Nathan
- Applicant: Microsoft Technology Licensing, LLC
- Applicant Address: US WA Redmond
- Assignee: Microsoft Technology Licensing, LLC
- Current Assignee: Microsoft Technology Licensing, LLC
- Current Assignee Address: US WA Redmond
- Agency: Chin IP, PLLC
- Main IPC: G06N5/04
- IPC: G06N5/04 ; G10L15/18 ; G06F9/451 ; G06N20/00 ; G06F16/332 ; G06Q10/10 ; G10L15/26 ; G06N5/043

Abstract:
Because digital assistants tend to have different areas of expertise and/or different abilities to fulfill a given request, it is sometimes difficult for a user to know which digital assistant is best able to fulfill a request. Representative embodiments disclose mechanisms to increase federate digital assistants so that a user's request can be funneled to the digital assistant best able to fulfill the user's request. A meta-assistant gathers information on skills provided by a set of digital assistants. The meta-assistant also gathers completion data for requests for different digital assistants and user satisfaction information. A user submits a request to the meta-assistant. The meta-assistant extracts user intent from the request and redirects the user's request to the digital assistant best able to fulfill the request. Embodiments can utilize trained machine learning models or scored algorithmic approaches to select the digital assistant.
Public/Granted literature
- US20190213490A1 FEDERATED INTELLIGENT ASSISTANCE Public/Granted day:2019-07-11
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