Invention Grant
- Patent Title: Dynamic direction of incoming calls
-
Application No.: US17352836Application Date: 2021-06-21
-
Publication No.: US11632457B1Publication Date: 2023-04-18
- Inventor: Garth Judge , Zhishen Liu , Bryan R. Martin
- Applicant: 8x8, Inc.
- Applicant Address: US CA Campbell
- Assignee: 8x8, Inc.
- Current Assignee: 8x8, Inc.
- Current Assignee Address: US CA Campbell
- Agency: Crawford Maunu PLLC
- Main IPC: H04M3/00
- IPC: H04M3/00 ; H04M5/00 ; H04L12/66 ; H04M3/02 ; H04M7/12 ; H04M3/54 ; H04M3/42 ; H04M1/247

Abstract:
Apparatus and methods concerning call routing are disclosed. In an example embodiment, a call alert message, indicative of the call answer options, is communicated from a data-communications server to the communication device, determined in response to receiving an incoming call for a communication device at the server. A selected option is received from the communication device. In response to the selected option indicating the first call answer option, the call is routed to the communication device as a call via a data network or in response to the selected option indicating the second call answer option, the call is routed to the communication device via a PSTN.
Information query