Invention Grant
- Patent Title: Proactive notifications for robotic process automation
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Application No.: US17314360Application Date: 2021-05-07
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Publication No.: US11635953B2Publication Date: 2023-04-25
- Inventor: Jonathan Crane , Praveen Minnikaran Damodaran , Eric Schroeder , Binny Bhatnagar
- Applicant: ServiceNow, Inc.
- Applicant Address: US CA Santa Clara
- Assignee: ServiceNow, Inc.
- Current Assignee: ServiceNow, Inc.
- Current Assignee Address: US CA Santa Clara
- Agency: McDonnell Boehnen Hulbert & Berghoff LLP
- Main IPC: G06F8/65
- IPC: G06F8/65 ; H04L67/12

Abstract:
An example embodiment involves persistent storage defining a first configuration item representing an application deployed within a network, a second configuration item representing a software program that is deployable within the network, and a relationship between the first configuration item and the second configuration item. One or more processors may be configured to: (i) receive an indication that a change has been applied to the application or has been arranged to be applied to the application; (ii) identify the relationship between the first configuration item and the second configuration item; (iii) based on the relationship between the first configuration item and the second configuration item, determine that the change can affect operation of the software program; and (iv) in response to determining that the change can affect operation of the software program, provide a notification of the change to an agent associated with the software program.
Public/Granted literature
- US20220357940A1 Proactive Notifications for Robotic Process Automation Public/Granted day:2022-11-10
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