Invention Grant
- Patent Title: Embeddings-based discovery and exposure of communication platform features
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Application No.: US17086287Application Date: 2020-10-30
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Publication No.: US11637714B2Publication Date: 2023-04-25
- Inventor: Aaron Mauer , Zhifeng Deng , Adam Oliner
- Applicant: Salesforce, Inc.
- Applicant Address: US CA San Francisco
- Assignee: Salesforce, Inc.
- Current Assignee: Salesforce, Inc.
- Current Assignee Address: US CA San Francisco
- Agency: Lee & Hayes, P.C.
- Main IPC: G06F15/16
- IPC: G06F15/16 ; H04L12/18 ; H04L51/04 ; H04L51/216

Abstract:
Discovery of communication platform features or exposure of such features to the user may include generating embeddings for a variety of types of communication platform content and communications. These embeddings may be used to characterize and compare various communication platform features and ultimately expose these features to a user when the user may not have otherwise encountered them. The embeddings may additionally or alternatively be used to determine a degree of alignment.
Public/Granted literature
- US20220141043A1 EMBEDDINGS-BASED DISCOVERY AND EXPOSURE OF COMMUNICATION PLATFORM FEATURES Public/Granted day:2022-05-05
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