A method developed for providing patients and health care providers with an efficient and customizable way to manage abrupt cancellations. In order to accomplish that, the method of the present invention successfully matches desired time slots from an appointment request created by a patient account with recently available time slots posted by a health care provider account. The method then generates a queue comprised of patient account appointment requests where the order of the patient accounts appointment requests depends on the preferred criteria set by the health care provider accounts in the health industry. Further, the method of the present invention enables the health care provider account to choose a standard queue generated, where the patient accounts are placed in the queue in chronological order of the wish list entry or to use one or more different algorithms alone or in combination to generate weighted composite queues.