Invention Grant
- Patent Title: Capturing referenced information in a report to resolve a computer problem
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Application No.: US17464010Application Date: 2021-09-01
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Publication No.: US11645136B2Publication Date: 2023-05-09
- Inventor: Junichi Hanzawa , Tomomi Inoue , Yuji Ohsuga , Hiromi Itoh
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Cantor Colburn LLP
- Agent Teddi Maranzano
- Main IPC: G06F11/07
- IPC: G06F11/07 ; G06F11/22

Abstract:
Embodiments relate to capturing referenced information in a report to resolve a computer problem. A report for a problem is determined to contain at least one referenced document, the report being generated based on at least one log. Relevant content is determined in the at least one referenced document based at least in part on hint information associated with the at least one referenced document and a term in the report. An enhanced report is generated for the problem of the computer equipment by inserting the relevant content into the report. A problem experienced by computer equipment is resolved by causing execution of at least one operation identified in the enhanced report.
Public/Granted literature
- US20230064638A1 CAPTURING REFERENCED INFORMATION IN A REPORT TO RESOLVE A COMPUTER PROBLEM Public/Granted day:2023-03-02
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