- Patent Title: Automated detection and classification of dynamic service outages
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Application No.: US17672226Application Date: 2022-02-15
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Publication No.: US11669390B2Publication Date: 2023-06-06
- Inventor: Mangalam Rathinasabapathy , Priyanka Gundeli , Rahul Nigam , Mark R. Gilbert
- Applicant: Microsoft Technology Licensing, LLC
- Applicant Address: US WA Redmond
- Assignee: MICROSOFT TECHNOLOGY LICENSING, LLC
- Current Assignee: MICROSOFT TECHNOLOGY LICENSING, LLC
- Current Assignee Address: US WA Redmond
- Agency: Newport IP, LLC
- Agent Leonard J. Hope
- Main IPC: G06F11/00
- IPC: G06F11/00 ; G06F11/07 ; H04L67/10 ; G06N20/00 ; G06F11/14

Abstract:
Systems and methods for automatically detecting and mitigating errors in a cloud computing environment. One example method includes receiving, from a telemetry server, telemetry data for the cloud computing environment, detecting an error within the cloud computing environment based on the telemetry data, determining an error type for the error based on the telemetry data, determining an impact severity for the error based on the telemetry data, and when the error type is a reportable error type and the impact severity exceeds a predetermined threshold, performing a mitigation action.
Public/Granted literature
- US20220237075A1 AUTOMATED DETECTION AND CLASSIFICATION OF DYNAMIC SERVICE OUTAGES Public/Granted day:2022-07-28
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