Invention Grant
- Patent Title: Automatic generation of an explanation, based on data lineage and user feedback, of a prediction produced by a machine learning system
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Application No.: US16542228Application Date: 2019-08-15
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Publication No.: US11669767B2Publication Date: 2023-06-06
- Inventor: Mayukh Bhaowal , Leah McGuire , Kin Fai Kan , Christopher Rupley , Xiaodan Sun , Michael Weil , Subha Nabar
- Applicant: salesforce.com, inc.
- Applicant Address: US CA San Francisco
- Assignee: Salesforce, Inc.
- Current Assignee: Salesforce, Inc.
- Current Assignee Address: US CA San Francisco
- Agency: Butzel Long
- Agent Donald J. Lecher
- Main IPC: G06Q10/0637
- IPC: G06Q10/0637 ; G06F18/21 ; G06N20/00 ; G06N5/045 ; G06F18/214

Abstract:
A set of data for training a machine learning system can be modified to improve its performance. An item of information can be transmitted. A message can be transmitted that includes an explanation of a determination, by the machine learning system, to transmit the item of information from among a plurality of items of information. A first set of data can have been used to train the machine learning system. A signal can be received that includes an indication of a usefulness of the message, to a user of a user device, in making a decision to perform an action based on a knowledge associated with the item of information. The first set of data can be modified, in response to a receipt of the signal, to produce a second set of data. The machine learning system can be caused to be trained using the second set of data.
Public/Granted literature
Information query