The subject matter disclosed herein provides methods for executing a script to retrieve chargeback records. The method may execute a script for retrieving one or more chargeback records for one or more merchants from one or more web portals of one or more financial institutions. The one or more chargeback records may represent a return of funds to one or more purchasers by the one or more financial institutions. The script may have commands. These commands may navigate a web browser to a web portal associated with at least one financial institution. These commands may also provide authentication information for the at least one merchant into the web portal, access the one or more chargeback records for the at least one merchant, and download the one or more chargeback records. Related apparatus, systems, techniques, and articles are also described.