Intelligent customer oriented mobility network engineering at edges
Abstract:
Aspects of the subject disclosure may include, for example, a method in which a processing system identifies a set of target users of user equipment communication devices (UEs), based on reports from the UEs regarding a quality of service (QoS) experienced by the respective UEs; obtaining from internal sources a set of key performance indicators (KPIs) for the communication network; correlating information received from external sources with the data obtained from the internal sources to validate the reports from the UEs; and recommending, in accordance with data records generated by the correlating, an action to improve the QoS for a UE of the set of UEs, where the action includes a modification of the UE and/or a reconfiguration of the network. Other embodiments are disclosed.
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