- Patent Title: Method for providing service by using chatbot and device therefor
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Application No.: US17041131Application Date: 2019-03-18
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Publication No.: US11677690B2Publication Date: 2023-06-13
- Inventor: Kyungtae Kim , Jaeyung Yeo , Dasom Lee , Seongmin Je
- Applicant: Samsung Electronics Co., Ltd.
- Applicant Address: KR Suwon-si
- Assignee: Samsung Electronics Co., Ltd.
- Current Assignee: Samsung Electronics Co., Ltd.
- Current Assignee Address: KR Suwon-si
- Priority: KR 20180036856 2018.03.29
- International Application: PCT/KR2019/003099 2019.03.18
- International Announcement: WO2019/190097A 2019.10.03
- Date entered country: 2020-09-24
- Main IPC: H04L51/02
- IPC: H04L51/02 ; G06F16/332 ; G06F40/35 ; G10L15/22

Abstract:
A system is disclosed. A system according to an embodiment may comprise a network interface, at least one processor, and at least one memory. The at least one memory may store instructions that, when executed, cause the at least one processor to: receive a first request for calling a first chatbot in connection with chatting based on text and/or speech through the network interface; request the first chatbot to join the chatting; receive a second request for calling a second chatbot in connection with the chatting through the network interface; request the second chatbot to join the chatting; receive a third request comprising a task related to the first chatbot and unrelated to the second chatbot; provide the third request to the first chatbot and the second chatbot after the first chatbot and the second chatbot join the chatting; receive a first response related to the task from the first chatbot; receive a second response indicating failure of the task or inability regarding the task from the second chatbot; and provide only the first response through the network interface. Additional various embodiments identified through the specification are possible.
Public/Granted literature
- US20210119944A1 METHOD FOR PROVIDING SERVICE BY USING CHATBOT AND DEVICE THEREFOR Public/Granted day:2021-04-22
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