Invention Grant
- Patent Title: Error documentation assistance
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Application No.: US17370968Application Date: 2021-07-08
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Publication No.: US11693726B2Publication Date: 2023-07-04
- Inventor: Javier Lozano , William Luo , Carlos Gonzalez , Bing (Aaron) Lin
- Applicant: State Farm Mutual Automobile Insurance Company
- Applicant Address: US IL Bloomington
- Assignee: State Farm Mutual Automobile Insurance Company
- Current Assignee: State Farm Mutual Automobile Insurance Company
- Current Assignee Address: US IL Bloomington
- Agency: Lee & Hayes, P.C.
- Main IPC: G06F11/07
- IPC: G06F11/07 ; G06N20/00 ; G06F18/214

Abstract:
An error documentation system including tools to collect and analyze application error data for individual development teams and tools to share documented defects and solutions across development teams during any stage of development cycle. The system may receive and analyze event logs for error events triggered by applications on end-user devices. The system may automatically generate defect tickets and/or ticket entries for defects identified in event logs. The system may train one or more machine learning (ML) models to correlate input with identified defects from a defects database. In response to identifying correlated identified defects, the system may generate ticket entries indicating the correlated identified defects and associated solutions for the defects. The system may provide an interface for users to query the data stored in the database.
Public/Granted literature
- US20220019496A1 ERROR DOCUMENTATION ASSISTANCE Public/Granted day:2022-01-20
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