Embodiments are directed to a multi-tenant cloud system that provisions new customer accounts. Embodiments include a dedicated database schema and a shared database schemas. Embodiments provision a new customer account by determining whether the new customer account is a first type of account or a second type of account. When the new customer account is the first type of account, embodiments allocate the new customer account to the one of the shared database schemas. When the new customer account is the second type of account, embodiments allocate the new customer account to a dedicated schema.