Invention Grant
- Patent Title: Automated identification of hardware and software components relevant to incident reports
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Application No.: US17305440Application Date: 2021-07-07
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Publication No.: US11693847B2Publication Date: 2023-07-04
- Inventor: Rotem Steuer , Tal Epshtein
- Applicant: ServiceNow, Inc.
- Applicant Address: US CA Santa Clara
- Assignee: ServiceNow, Inc.
- Current Assignee: ServiceNow, Inc.
- Current Assignee Address: US CA Santa Clara
- Agency: Fletcher Yoder PC
- Main IPC: G06F16/23
- IPC: G06F16/23 ; G06F16/25 ; G06F3/0482 ; G06F40/174

Abstract:
Visualizations are automatically generated based at least on a received identifier that identifies a report. One or more data sets and one or more style configurations are retrieved from a shared visualization library via a backend API based on the received identifier and passed to a router component. The router component includes a switch that renders a score component, which generates a score visualization, if the retrieved data sets include score data. If the data sets include time series data, or the score visualization also includes a time series graph, the router component renders a time series component that passes the data sets and the style configurations to a parser that parses the data sets and the style configurations and outputs one or more highcharts options objects. A highcharts component generates the time series visualizations and/or adds the time series graph to the score visualization based on the highcharts options objects.
Public/Granted literature
- US20210334269A1 AUTOMATED IDENTIFICATION OF HARDWARE AND SOFTWARE COMPONENTS RELEVANT TO INCIDENT REPORTS Public/Granted day:2021-10-28
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