Invention Grant
- Patent Title: Method, apparatus, and computer program product for categorizing multiple group-based communication messages
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Application No.: US17463371Application Date: 2021-08-31
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Publication No.: US11695721B2Publication Date: 2023-07-04
- Inventor: Jerry Talton , Andrew S. Morrison , Japinder Singh , Jon Katzur , John Gallagher
- Applicant: Slack Technologies, Inc.
- Applicant Address: US CA San Francisco
- Assignee: Salesforce, Inc.
- Current Assignee: Salesforce, Inc.
- Current Assignee Address: US CA San Francisco
- Agency: Lee & Hayes, P.C.
- Main IPC: H04L51/216
- IPC: H04L51/216 ; H04L12/18 ; H04L51/046

Abstract:
An apparatus, method and computer program product may be provided for updating a graph-based knowledge representation data structure using one or more conversation segments. Updating a graph-based knowledge representation data structure may include receiving a conversation segment. The conversation segment may comprise one or more group-based communication messages and one or more sending user identifiers of the one or more group-based communication messages. Updating a graph-based knowledge representation data structure may further include identifying the one or more sending user identifiers of each group-based communication message of the conversation segment. Updating a graph-based knowledge representation data structure may further include determining one or more user identifiers of the sending user identifiers that satisfy conversation participation criteria. Updating a graph-based knowledge representation data structure may further include updating a user to user link score associated with each user identifier pair of the one or more user identifiers according to conversation segment-based user to user link score update criteria.
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