Invention Grant
- Patent Title: Method and system for making context based announcements during a communication session
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Application No.: US17122341Application Date: 2020-12-15
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Publication No.: US11700334B2Publication Date: 2023-07-11
- Inventor: Aparna Khire , Nitinkumar Yemul , Dinesh Mude , Sameer Sohani
- Applicant: Avaya Management L.P.
- Applicant Address: US NC Durham
- Assignee: Avaya Management L.P.
- Current Assignee: Avaya Management L.P.
- Current Assignee Address: US NC Durham
- Agency: Sheridan Ross P.C.
- Main IPC: H04M3/56
- IPC: H04M3/56 ; H04N7/15

Abstract:
A method, system, device to play context-based announcement to specific participants during an active communication session. The method includes receiving a context-based announcement for a participant while the participant is in the active communication session. The method also includes monitoring the communication session, to determine a time when the context-based announcement should be played to the participant. The method further includes playing the context-based announcement to the participant at the determined time. The method may also include displaying to the participant a visual alert associated with the context-based announcement, the visual alert may include controls that allows the participant to select when the announcement is played.
Public/Granted literature
- US20220191330A1 METHOD AND SYSTEM FOR MAKING CONTEXT BASED ANNOUNCEMENTS DURING A COMMUNICATION SESSION Public/Granted day:2022-06-16
Information query