The system provides a method and process for displaying and sorting messages in a communication system. The system allows multiple folders of messages to be opened simultaneously. The system also displays sent and received messages in the same display when desired. The system includes automatic and/or custom color coding of messages for ease of identification of message types, sent or received messages, root sender, cc messages, responsive messages, etc. The system also includes a unique navigation system to allow the user to more easily move through related messages, threads, and folders. The navigation system can be used in situations where the prior art would have required a search to be executed.