A metrics collection method includes: transmitting a media data obtaining request to an application service device in response to a trigger operation for streaming media; obtaining a media data response message transmitted by the application service device, the media data response message including metrics collection configuration information, and the metrics collection configuration information including metrics collection environment information and network slice information; obtaining environment information of the streaming media, and when the environment information matches the metrics collection environment information, collecting metrics data corresponding to the streaming media; determining, based on the network slice information, a network path for reporting the metrics data; and reporting the metrics data to the application service device through the network path.