Invention Grant
- Patent Title: Systems and methods for external system integration
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Application No.: US17952526Application Date: 2022-09-26
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Publication No.: US11716261B2Publication Date: 2023-08-01
- Inventor: Fred Clarke , Andrew Lader
- Applicant: LIVEPERSON, INC.
- Applicant Address: US NY New York
- Assignee: LIVEPERSON, INC.
- Current Assignee: LIVEPERSON, INC.
- Current Assignee Address: US NY New York
- Agency: Polsinelli LLP
- Main IPC: H04L41/5074
- IPC: H04L41/5074 ; H04L41/0631 ; H04L41/16
Abstract:
The present disclosure relates generally to facilitating routing of communications across external systems. More specifically, techniques are provided to dynamically route issue tracking tickets to disparate endpoints based on the content of the ticket.
Public/Granted literature
- US20230123010A1 SYSTEMS AND METHODS FOR EXTERNAL SYSTEM INTEGRATION Public/Granted day:2023-04-20
Information query
