A system and method of automated downtime scheduling and control is disclosed. A failure of at least one component of at least one bare-metal server associated with a client is detected and a first notification is transmitted to a client system associated with the client. The notification includes a request to schedule downtime. A response including a selected downtime is received from the client system and the at least one bare-metal server is transitioned to an offline state at the selected downtime. A ticket is generated in a ticketing system for repair of the bare-metal server. The ticket identifies the at least one component.