Using transaction logs to determine that an undetected item was not scanned at a self-service terminal
Abstract:
A computer-implemented method obtains a transaction log for a transaction at a self-service terminal during which the self-service terminal fails to detect the presence of an item at the self-service terminal. Features are extracted from the transaction log and the features are applied to a model to generate an inference for the transaction. The inference is used to determine whether to issue an alert that improper scanning has occurred at the self-service terminal.
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