In some implementations, a service qualification system may receive, from a user device, a set of images that depict a window. The service qualification system may perform an image-based analysis of the set of images to determine a reflectivity score associated with the window. The reflectivity score may be indicative of a quality associated with a signal of the service being received through the window. The service qualification system may determine, based on the reflectivity score, a service qualification metric that is indicative of a capability of receiving the service within the unit. The service qualification system may perform an action associated with the service qualification metric.