Service failure information can be quickly and accurately disseminated to appropriate targets. A service failure information dissemination system 1 receives alarm information notifying that a failure has occurred in a service or a device for providing a service and related information that relates to the alarm information, obtains the degree of influence of the failure for each service type based on the alarm information and the related information, determines a dissemination target and a dissemination means of failure information based on the degree of influence, creates failure information according to the dissemination means, and disseminates the failure information to the dissemination target through the dissemination means.