- Patent Title: Communication session addition via a host in deny new service mode
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Application No.: US15613841Application Date: 2017-06-05
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Publication No.: US11750528B2Publication Date: 2023-09-05
- Inventor: Amit Mishra , Joel Ezell , Thorsten Ohrstrom Sandgren
- Applicant: AVAYA INC.
- Applicant Address: US CA Santa Clara
- Assignee: Avaya Inc.
- Current Assignee: Avaya Inc.
- Current Assignee Address: US CA Santa Clara
- Agency: Sheridan Ross P.C.
- Main IPC: H04L47/80
- IPC: H04L47/80 ; H04L47/70

Abstract:
Communication servers hosting interactions between requesting devices and resources may require load sheading or maintenance and, as a result, be placed in Deny New Service (DNS) mode, whereby a subsequent session request is refused while existing sessions continue until concluded. However, an interaction comprising an existing session may be supplemented by a subsequent session, often utilizing a different application layer implementation. By providing the requesting device with an interaction identifier, a subsequent session made after the server has been placed in DNS mode, may be accepted and associated with the same resource associated with the existing session.
Public/Granted literature
- US20180351875A1 Communication Session Addition via a Host In Deny New Service Mode Public/Granted day:2018-12-06
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