Invention Grant
- Patent Title: Computer-implemented method and a computer system for improving performance of a service representative
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Application No.: US17066729Application Date: 2020-10-09
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Publication No.: US11757804B2Publication Date: 2023-09-12
- Inventor: Kunal Rahalkar
- Applicant: DATAGAMZ GLOBAL PTY LTD
- Applicant Address: AU Fitzroy
- Assignee: DATAGAMZ GLOBAL PTY LTD
- Current Assignee: DATAGAMZ GLOBAL PTY LTD
- Current Assignee Address: AU Fitzroy
- Agency: MYERS WOLIN, LLC
- Priority: AU 19903836 2019.10.11
- Main IPC: H04L51/02
- IPC: H04L51/02 ; A63F13/80 ; H04M3/51 ; G06F40/279
Abstract:
A computer-implemented method for improving performance of a service representative that provides services. The method comprises determining a performance indicator representing performance of the service representative and if the performance indicator meets a condition, starting a computing process on a computing device to interact with the service representative in order to improve the performance of the service representative.
Public/Granted literature
- US20210112021A1 COMPUTER-IMPLEMENTED METHOD AND A COMPUTER SYSTEM FOR IMPROVING PERFORMANCE OF A SERVICE REPRESENTATIVE Public/Granted day:2021-04-15
Information query
