Invention Grant
- Patent Title: Automatically recognizing and surfacing important moments in multi-party conversations
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Application No.: US17179125Application Date: 2021-02-18
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Publication No.: US11763823B2Publication Date: 2023-09-19
- Inventor: Krishnamohan Reddy Nareddy , Abhishek Abhishek , Rohit Ganpat Mane , Rajiv Garg
- Applicant: Outreach Corporation
- Applicant Address: US WA Seattle
- Assignee: Outreach Corporation
- Current Assignee: Outreach Corporation
- Current Assignee Address: US WA Seattle
- Agency: Fenwick & West LLP
- Main IPC: G06F16/9535
- IPC: G06F16/9535 ; G10L17/14 ; G06F16/33 ; G06N20/00

Abstract:
A system and a method are disclosed for identifying a subjectively interesting moment in a transcript. In an embodiment, a device receives a transcription of a conversation, and identifies a participant of the conversation. The device accesses a machine learning model corresponding to the participant, and applies, as input to the machine learning model, the transcription. The device receives as output from the machine learning model a portion of the transcription having relevance to the participant, and generates for display, to the participant, information pertaining to the portion.
Public/Granted literature
- US20210287683A1 AUTOMATICALLY RECOGNIZING AND SURFACING IMPORTANT MOMENTS IN MULTI-PARTY CONVERSATIONS Public/Granted day:2021-09-16
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