Invention Grant
- Patent Title: Method and system for providing resiliency in interaction servicing across data centers
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Application No.: US17805782Application Date: 2022-06-07
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Publication No.: US11765110B2Publication Date: 2023-09-19
- Inventor: Rajeshwari Edamadaka , Diarmuid Leonard
- Applicant: JPMorgan Chase Bank, N.A.
- Applicant Address: US NY New York
- Assignee: JPMORGAN CHASE BANK, N.A.
- Current Assignee: JPMORGAN CHASE BANK, N.A.
- Current Assignee Address: US NY New York
- Agency: Greenblum & Bernstein, P.L.C.
- The original application number of the division: US17089061 2020.11.04
- Main IPC: G06F9/50
- IPC: G06F9/50 ; H04L51/046 ; H04L45/121 ; G06Q10/10 ; G06F11/14 ; G06F9/48 ; G06Q30/016 ; G06F9/54 ; G06F9/451 ; G06F8/70 ; G09G5/377 ; H04M3/51 ; G06F7/08 ; G06F11/36 ; H04M3/42 ; H04M7/00 ; G06Q10/04 ; G06Q30/02 ; H04L9/08 ; H04L9/32 ; H04L67/14 ; H04L67/55 ; H04L67/63 ; H04L67/562 ; H04L67/564 ; H04M3/436 ; H04M3/50 ; G06Q10/20

Abstract:
A system and a method for providing resiliency in a telephony communication system are provided. The method includes: obtaining resources that are available in a first data center; receiving, from a client, a request for accessing a first resource; transmitting, to the client, a first Uniform Resource Locator (URL) that includes information for facilitating a client access to the first resource in the first data center; when the first resource becomes unavailable in the first data center and available in a second data center, transmitting, to the second data center, a subscribe message for facilitating a client access to the first resource in the second data center; and when the client access to the first resource in the second data center is available, transmitting, to the client, a second URL that includes information for facilitating the client access to the first resource in the second data center.
Public/Granted literature
- US20220303234A1 METHOD AND SYSTEM FOR PROVIDING RESILIENCY IN INTERACTION SERVICING ACROSS DATA CENTERS Public/Granted day:2022-09-22
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